Reflections of Supply Chain Participants

Feb 13th, 2010

Interview on August 15, 2008, with Achim Paechtner, Former Senior Manager at Toyota of Europe The purpose of the interview was to understand the differences of the automobile supply chain in Europe versus North America. Achim Paechtner identified four major differences in Europe: With retailers, the major challenge Toyota faces is the heterogeneous environment: 27 […]

Feb 12th, 2010

Interview on September 23, 2008, with Jeffrey Smith,Vice President and General Manager, Toyota Business Unit, Johnson Controls The purpose of the interview was to discuss how Toyota and suppliers work together as partners. Jeffrey Smith described the forecasts shared by Toyota with Johnson Controls Inc. (JCI), a primary seat supplier, to enable stable orders and […]

Feb 11th, 2010

Interview on August 20, 2008, with Gary Dodd, Former President of Tire & Wheel Assembly and Former Executive with Toyota The purpose of the interview was to discuss how Toyota suppliers interact with Toyota and to understand Toyota’s supply chain management from the supplier’s viewpoint. Gary was one of the first general managers hired by […]

Feb 10th, 2010

Interview on September 3, 2008, with Steve Gates,Toyota Dealer The purpose of the interview was to discuss how Toyota dealers interact with Toyota and to better understand the dealer’s role in the supply chain. Steve Gates started by explaining the Toyota car allocation system to dealers. The allocation follows a “turn and earn” model where […]

Feb 9th, 2010

Phone Interview on September 25, 2008, with Mike Botkin, General Manager of Logistics,Toyota The purpose of the interview was to discuss the logistics operation at Toyota in North America. Mike Botkin is general manager of the North American Logistics division. The two departments that comprise this division are Logistics and Parts Distribution. Logistics, is responsible […]

Feb 8th, 2010

Interview on August 21, 2008, with David Burbidge,Vice President of Production Control,Toyota The purpose of the interview was to discuss the role of production control regarding production planning and scheduling. David Burbidge described how the production plans are adjusted to accommodate both minor hiccups in the production process as well as a major shift in […]

Feb 7th, 2010

Interview on August 21, 2008, with Jamey Lykins, Toyota Purchasing General Manager The purpose of the interview was to understand how Toyota selects and develops suppliers. Jamey Lykins says that Toyota’s view of procurement is to “cultivate the market and farm it” rather than “hunt for suppliers and use.” He also says that Toyota’s view […]

Feb 2nd, 2010

Interview on August 21, 2008, with Gene Tabor, General Manager, Purchasing-Supplier Relations, Supplier Diversity, and Risk Management The purpose of the interview was to discuss how Toyota works with its suppliers and to better understand Toyota’s working relationship with suppliers. Gene Tabor believes that Toyota starts with a foundation that assumes that supplier relationships focus […]