The Common Themes of Leadership at Toyota
Toyota leaders have a distinctive approach and philosophy that fits the Toyota Way. The two-dimensional leadership matrix helps depict what distinguishes leadership at Toyota from leadership at other ...
Grow Leaders Who Thoroughly Understand the Work
The Chief Engineer: The Critical Link to Innovation, Leadership, and Customer Satisfaction
In a traditional auto company, it is difficult to pin down where the real responsibility for a new vehicle development program lies. Many departments and many executives have partial responsibility. I...
First Lesson of Management-Putting Customers First
Shotaro Kamiya was to Toyota Motor Sales what Ohno was to the Toyota Production System. His leadership defined the sales philosophy of Toyota. Like most Toyota leaders, Kamiya could be described as a ...
First American President of Toyota Motor Manufacturing
Given that the Toyota Way is to make decisions slowly, thoroughly considering alternatives (see Make Decisions Slowly by Consensus,Thoroughly Considering All Options; Implement Rapidly (Nemawashi) on ...
The Principle-Growing Your Leaders Rather than Purchasing Them
Even when Toyota promoted someone from an unusual part of the company to save it from impending doom, there has never been a sudden change of direction. Perhaps this is the concept of eliminating muri...