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Use Only Reliable

The Role of Technology – Adapting It Appropriately

In industry today, the watchword is flexibility. Everyone wants to be as flexible as possible and Toyota is no exception. Originally, what allowed Toyota to compete with global players was its flexibility. To Toyota, flexibility does not mean pushing the […]

IT in Toyota’s Product Development Process

In the early 1980s, the trend among automakers was to develop their own internal computer-aided design (CAD) system for designing parts on a computer rather than on paper blueprints. Toyota did this like everyone else, but in a way that […]

How Information Technology Supports the Toyota Way

I accompanied the University of Michigan’s Dean of Engineering on a trip to Japan some years ago and one of our hosts was Mikio Kitano, who at that time was overseeing the Motomachi complex—Toyota’s largest industrial complex. My Dean was […]

People Do the Work, Computers Move the Information

When I teach about Toyota’s system, I start with the basics including kanban, which is mainly a manual visual process. If there is an information technology specialist in the house, he or she inevitably asks the question, “Isn’t there any […]