Toyota Kata

Summary Discussion of the Toyota Mentor/Mentee Case

Now that you have gone through the case example, we can get into a somewhat deeper discussion about the mentor/mentee dialogue and problem solving at Toyota. 1. How Did You Feel as You Read Through th...

Toyota’s Mentor/Mentee Case Example

The best way to explain Toyota’s mentor/mentee teaching approach is to show it in action. The following case example provides a close look at a Toyota-style mentor/mentee dialogue. Simultaneously, it ...

Toyota Coaching Kata: Leaders as Teachers

Coaching Is Required Suppose we would like to teach a team of athletes some new skills and have them do well in competition. In this case, we would certainly not expect that simply explaining a differ...

Who Carries Out Process Improvement at Toyota?

A question that has been debated for many years is: “Who should carry out process improvements?” (Figure 7-1). Here are three common but problematic answers to that question. The process operators? On...

Toyota’s Company Business Philosophy and Direction

To understand Toyota’s improvement kata and coaching kata we need to consider two aspects of the context within which they operate: the business philosophy, or purpose, of the company; and its overall...

How Are We Approaching Process Improvement?

Improvement and adaptation are critical success factors and tend to take place at the process level. How, then, are we currently trying to improve our processes? Based on observations in many factorie...

What Defines a Company That Thrives Long Term?

The applause dies down as the next conference speaker approaches the podium. The presentation is going to be about Toyota, and in his first slide the speaker presents some impressive statistics that d...